This Privacy Policy outlines how Simple Scalable Solutions Co., Ltd. (“we”, “our”, or “SSS”) collects, uses, discloses, and safeguards your personal information when you use our website (simplescalablesolutions.com), platform, applications, and associated services (collectively, the "Services").
1. Data Collection
We collect and process the following types of information:
1.1 Personal Data
- Name
- Email address
- Phone number
- IP address
- Location (via IP or browser)
- User activity across the platform
1.2 Usage Data
- Device type and operating system
- Browser type and version
- Pages visited and time on site
- Cookies and similar tracking technologies
1.3 Transactional Data
- Billing and payment information when subscribing to paid services
- Service history and purchase records
1.4 Third-Party and Integration Data
- Data collected from connected platforms and integrations (e.g., Google, Meta, Stripe, etc.)
2. Legal Basis for Processing (GDPR Compliance)
We process personal data under the following lawful bases:
- Consent – when you opt in to communications or features
- Contractual necessity – to provide the Services you've requested
- Legal obligation – to comply with applicable laws (e.g., tax or anti-fraud laws)
- Legitimate interest – to improve services, secure systems, and communicate relevant updates
3. How We Use Your Data
We use your personal data to:
- Deliver and manage our Services
- Communicate updates, features, support, and promotional offers (with your consent)
- Improve performance, user experience, and platform functionality
- Ensure compliance with laws including GDPR, PDPA, and HIPAA (where applicable)
- Conduct internal audits, research, and analytics
4. Data Sharing and Disclosures
We do not sell your personal data. We may share it with:
4.1 Trusted Third Parties
Service providers, sub-processors, and partners under contractual agreements (see section 6 below)
4.2 Legal and Regulatory Bodies
Where required to comply with legal processes or law enforcement
4.3 Platform Integrations
Providers such as Google, Meta, Amazon Web Services, Stripe, and Twilio for functionality, hosting, analytics, communication, and billing
5. Sub-Processors
We rely on trusted sub-processors to deliver our services and process data on our behalf. Each sub-processor is contractually bound to uphold confidentiality, security, and data protection standards in compliance with applicable laws, including GDPR, PDPA, and HIPAA (where relevant).
A current list of our sub-processors, including affiliate providers (such as platform infrastructure providers) and third-party technology partners, is available upon request. To request this list, please contact us at hello@simplescalablesolutions.com
6. Data Security
We apply industry best practices to protect your data, including:
- SSL encryption
- Role-based access control
- Multi-factor authentication (MFA)
- Regular security updates and audits
- Encrypted backups
However, no system can be guaranteed to be 100% secure.
7. Your Data Rights
Depending on your location and applicable laws (e.g., GDPR, PDPA), you may have the following rights:
- Access your data
- Correct inaccurate data
- Delete your data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
To exercise any of these rights, please email: hello@simplescalablesolutions.com
8. Cookies and Tracking
We use cookies and similar tracking technologies for session management, analytics, personalization, and marketing. You can control cookie preferences through your browser settings.
9. International Transfers
Your data may be transferred to and processed in countries outside of your residence, including the United States. We ensure adequate protections are in place in line with international data transfer laws.
10. Children’s Privacy
Our Services are not intended for users under 13 years old. We do not knowingly collect data from children. If we become aware of such collection, we will take immediate steps to delete the data.
11. Changes to This Policy
We may modify this Privacy Policy from time to time. Updates will be posted on this page and, where appropriate, notified via email or through the platform. Your continued use of the Services after changes take effect constitutes your acceptance.
12. Contact Us
For questions, complaints, or data requests, contact us:
Simple Scalable Solutions Co., Ltd
hello@simplescalablesolutions.com