Privacy Policy

This Privacy Policy outlines how Simple Scalable Solutions Co., Ltd. (“we”, “our”, or “SSS”) and our platform Scalify by Simple Scalable Solutions collect, use, disclose, and safeguard your personal information when you use our website (www.scalifytech.com), platform, applications, and associated services (collectively, the "Services").

1. Data Collection

We collect and process the following types of information:


1.1 Personal Data

Name

Email address

Phone number

IP address

Location (via IP or browser)

User activity across the platform


1.2 Usage Data

Device type and operating system

Browser type and version

Pages visited and time on site

Cookies and similar tracking technologies


1.3 Transactional Data

Billing and payment information when subscribing to paid services

Service history and purchase records


1.4 Third-Party and Integration Data

Data collected from connected platforms and integrations (e.g., Google, Meta, Stripe, etc.)

2. Legal Basis for Processing (GDPR Compliance)

We process personal data under the following lawful bases:

Consent – when you opt in to communications or features

Contractual necessity – to provide the

Services you've requested

Legal obligation – to comply with applicable laws (e.g., tax or anti-fraud laws)

Legitimate interest – to improve services, secure systems, and communicate relevant updates


3. How We Use Your Data

We use your personal data to:


Deliver and manage our Services

Communicate updates, features, support, and promotional offers (with your consent)

Improve performance, user experience, and platform functionality

Ensure compliance with laws including GDPR, PDPA, and HIPAA (where applicable)

Conduct internal audits, research, and analytics

4. Data Sharing and Disclosures

We do not sell your personal data. We may share it with:

4.1 Trusted Third Parties

Service providers, sub-processors, and partners under contractual agreements (see section 6 below)

4.2 Legal and Regulatory Bodies

Where required to comply with legal processes or law enforcement

4.3 Platform Integrations

Providers such as Google, Meta, Amazon Web Services, Stripe, and Twilio for functionality, hosting, analytics, communication, and billing


5. Sub-Processors

We rely on trusted sub-processors to deliver our services and process data on our behalf. Each sub-processor is contractually bound to uphold confidentiality, security, and data protection standards in compliance with applicable laws, including GDPR, PDPA, and HIPAA (where relevant).

A current list of our sub-processors, including affiliate providers (such as platform infrastructure providers) and third-party technology partners, is available upon request. To request this list, please contact us at [email protected]


6. Data Security

We apply industry best practices to protect your data, including:

SSL encryption

Role-based access control

Multi-factor authentication (MFA)

Regular security updates and audits

Encrypted backups

However, no system can be guaranteed to be 100% secure.


7. Your Data Rights

Depending on your location and applicable laws (e.g., GDPR, PDPA), you may have the following rights:


Access your data

Correct inaccurate data

Delete your data

Object to or restrict processing

Withdraw consent at any time

Request data portability


To exercise any of these rights, please email:

📧 [email protected]

8. Cookies and Tracking

We use cookies and similar tracking technologies for session management, analytics, personalization, and marketing. You can control cookie preferences through your browser settings.


9. International Transfers

Your data may be transferred to and processed in countries outside of your residence, including the United States. We ensure adequate protections are in place in line with international data transfer laws.


10. Children’s Privacy

Scalify and our Services are not intended for users under 13 years old. We do not knowingly collect data from children. If we become aware of such collection, we will take immediate steps to delete the data.


11. Changes to This Policy

We may modify this Privacy Policy from time to time. Updates will be posted on this page and, where appropriate, notified via email or through the platform. Your continued use of the Services after changes take effect constitutes your acceptance.

12. Contact Us

For questions, complaints, or data requests, contact us:

Simple Scalable Solutions Co., Ltd

📧 [email protected] or 📧 [email protected]